1. Introduction
Leeton GWM HAVAL is committed to respecting and protecting the privacy of individuals who deal with us, in accordance with the Australian Privacy Principles. This privacy policy deals with how we manage personal information collected by us. We are committed to protecting the personal information that we hold about you.
2. The kinds of personal information we collect and hold.
In dealing with you we may collect personal information including your name, address, date of birth, telephone numbers, email address and driver’s license number.
3. How we collect and hold personal information.
Generally, we collect personal information directly from you, when you contact or deal with us. We also collect personal information from third parties, for example finance or insurance companies providing related services to you.
We protect this information in a number of ways. It is kept in secure locations, and access to it is restricted to those who have the appropriate authorization under our policies. Where we share the information with third parties we ensure they also have appropriate policies and security in place. When the information is no longer required, it is de-identified, deleted, or securely destroyed.
4. How we use and disclose personal information.
We collect and use your personal information for a number of reasons, including:
- To enable us to properly respond to your request about purchasing a vehicle, parts, service or repair, finance or insurance.
- To provide you with information about products or offers.
- To enable us to arrange for you things like vehicle registration, finance or insurance.
- To contact you in the event of a vehicle recall or program or any warranty matters.
- To maintain records for accounting, administrative and legal requirements.
- To provide your details to the vehicle manufacturer for warranty purposes or to conduct customer satisfaction surveys.
- For other purposes related to your dealings with us.
5. How you may access your personal information.
You may access your personal information by contacting us. You can contact the Leeton GWM HAVAL staff member you usually deal with, or email us at sales@johnryanmotors.com.au to make this request. We will then arrange with you a convenient time and means for you to have access.
If at any time you believe that any personal information of yours that we hold is incorrect, please contact us at accounts@johnryanmotors.com.au and advise us of the correct information, and we will amend our records.